Al Madina Takaful opens Al Amerat branch

Muscat: Al Madina Takaful, Oman’s first Islamic insurance provider, announced a significant enhancement of its service network and channels that is focused on building on its reputation for providing a fulfilling customer service experience.

The company announced the opening of a new branch in Al Amerat, which was inaugurated on December 24, 2018 by Sheikh Ali Abdullah Al Hashmi, Deputy Wali of the Al Amerat Wilayat. Alongside the company also announced opening the doors of a renovated new claims hub at MBD branch, situated in the heart of the commercial district.

Added to this, the company also announced the opening of its new and enhanced Mall outlet situated at the ground level at Muscat Grand Mall. The new kiosk is located at a more convenient location, occupying a larger area providing customers an enhanced experience, combined with a self-service ekiosk with touch screen facilities that is designed to help customers save time and make their experience better.

Announcing the new offerings, Usama Al Barwani, CEO, Al Madina Takaful, said “At Al Madina, we are always finding ways to make insurance easy. With conveniently located branches, efficient kiosk services, a friendly call centre and powerful mobile and web based services, we are touching lives in more ways than ever before. We are with our customers in every step to build a secure future.”

As Oman’s first and flagship Islamic insurance provider, Al Madina has continuously invested in providing a superior customer experience. The company has already established a nationwide distribution network through its own flagship branches in Ruwi, SQU, Seeb, Nizwa, Sohar and Salalah and a large number of agencies that work exclusively with the company.

“We welcome all to visit us at the new branch at Al Amerat and take advantage of the special inaugural offers for a limited time. We invite all to share in the celebrations,” Usama added.